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My DTVHD feed is out

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Posted · Report post

I can't get any of the HD channels. The entire system was knocked out earlier, and when it came back, no HD. I did the reset thing with the little red button on the receiver. That didn't work. Now I have it unplugged.

Should I just go ahead and call customer service? The non-hd receiver is working fine in the bedroom.

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Posted · Report post

Is it still real windy there? Might have to wait until the wind dies down. Of course, I;m also the one who does not have HD or satellite or any of that stuff, but it was just a thought.

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Posted · Report post

Yeah, it's still windy. I've already been told by my house know it all that I'll have to wait for the wind. When Ty went into town with my bro to get dinner, they saw transformers blowing out all over.

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Posted · Report post

oh dang, I'd just call tomorrow.

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Posted · Report post

I'm on hold waiting for tech support. I'm getting pissed.

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Posted · Report post

Do you have 2 dishes on the roof? With Dish you point at a different satellite for Hi-Def. Wind might have tweaked one of your dishes out of align.
U should be able to go into menu and ck the signal strength.

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Posted · Report post

So much for us watching the game in HD. The wind has damaged our dish, and it'll be probably Monday before anyone can come out. I'm ready to cry.


I am NOT looking forward to telling Chris we can't watch the game in HD. I don't even want to be here when he gets home tonight.

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Posted · Report post

[quote name='Kevin Greene']Do you have 2 dishes on the roof? With Dish you point at a different satellite for Hi-Def. Wind might have tweaked one of your dishes out of align.
U should be able to go into menu and ck the signal strength.[/quote]

103 is completely out. Tech support thinks it's the little arm thing got hit or something. As bad as winds were today, it's entirely possible.

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Posted · Report post

He exploded.

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Posted · Report post

I just got my direct tv installed stuff installed today, and so far so good. It was real windy here, and no problems.

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Posted · Report post

Just remind him God did it and to be glad that you didn't lose your entire signal - at least you can still watch the game........you can watch the game, right?

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Posted · Report post

Send him up there while you watch the signal meter. Give him a compass and a crescent wrench.

Seriously though, you may find some help here:

[URL]http://www.dbstalk.com/showthread.php?t=99528[/URL]

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Posted · Report post

Even on that site, it says we need a technician. :(


Yeah, gtg, we can still watch tv. But the picture is no where near the same quality as an HD feed.

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Posted · Report post

Looked today at the dish. The arm thingy with the round things fell off.

Never mind. That was to the old dish, we think.

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Posted · Report post

If you google it you will find out exactly how to aim your dishes and the location from where you are can be put into a few sites to tell you exactly what angle trajectory and all that. Just need someone willing to go on the roof and reposition it.

[url]http://www.google.com/search?num=50&hl=en&client=firefox-a&rls=org.mozilla:en-US:official&hs=cOs&sa=X&oi=spell&resnum=0&ct=result&cd=1&q=how+to+aim+directv+dishes&spell=1[/url]

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Posted · Report post

It's not the dish itself, or we wouldn't have regular channels. It's something with the HD part of the dish. WTF knows what it is at this point. A node or something is out.

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