The arena isn't seen as a success.
It didn't accomplish any of its goals.
It was supposed to spur development around that area of town. It didn't. A hotel was built, that's all. The rest of the area is still surrounded by parking lots.
It was supposed to bring people downtown...it does for a few games a season when the Lakers or Heat are in town, but the Bobcats pathetic performance isn't bringing anywhere near what was expected. The retail built into the exterior of the arena has been a flop.
Now all of that is not the fault of the Bobcats or the arena and are much more likely tied to the collapse of the real estate market and the economy in general, but the arena is in no way seen as a success by the masses. I'm glad it was built and still support the fact that it was built, but lets not pretend that things have gone exactly as planned.
When you have a vision of the future it is not uncommon to find yourself ahead of the point where an vision becomes viable. I believe TWC is a good example of this. Bad team, bad economy. Once those two issues are addressed, retail space in downtown will begin to fill with retailers and TWC will get its share.