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Apple CEO Tim Cook Apologizes for awful apple maps

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Posted · Report post

Well this is a refreshing lack of hubris.

http://techcrunch.com/2012/09/28/tim-cook-apologizes-for-apple-maps-points-to-competitive-alternatives/

[quote][indent]
To our customers,

At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.

We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up.

There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you.

While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.
Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.

Tim Cook
Apple’s CEO[/indent]
[/quote]

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Posted · Report post

I honestly didn't know Google Maps didn't do turn by turn directions on the iphone. Makes sense I guess, but didn't know.

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Posted · Report post

tl;dr Google kicked our ass again.

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Posted · Report post

Oops, sorry our maps suck... but deal with it.


Having said that, they (or anybody really) will have a hard time competing with Google's map products... they've invested a lot into that stuff.

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Posted · Report post

I already know where I am going

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[quote name='nc_biscuit' timestamp='1348839415' post='1922966']
Oops, sorry our maps suck... but deal with it.


Having said that, they (or anybody really) will have a hard time competing with Google's map products... they've invested a lot into that stuff.
[/quote]

Most people have no idea how much:

http://www.theatlantic.com/technology/archive/2012/09/how-google-builds-its-maps-and-what-it-means-for-the-future-of-everything/261913/

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Posted · Report post

google's currently taking footage in the oceans for street views of coral reefs, etc.

http://blogs.wsj.com/digits/2012/09/27/google-street-view-underwater/
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[url="http://www.youtube.com/watch?v=7syWPIZt9B4"]http://www.youtube.com/watch?v=7syWPIZt9B4[/url]

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[quote name='Jase' timestamp='1348840631' post='1922984']
google's currently taking footage in the oceans for street views of coral reefs, etc.

[url="http://blogs.wsj.com/digits/2012/09/27/google-street-view-underwater/"]http://blogs.wsj.com...iew-underwater/[/url]
[/quote]

That's so people can still get find their way after apple maps lead them in the ocean.
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[quote name='natty' timestamp='1348848776' post='1923097']

That's so people can still get find their way after apple maps lead them in the ocean.
[/quote]

I seriously just spit water on my laptop at the office....

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Posted · Report post

How about the awful new podcast app?

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