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Best Buy ruined my weekend...


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#1 ARSEN

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Posted 12 November 2012 - 04:18 PM

I moved to my new home this Saturday and everything went smooth until Best Buy fuged everything up. I bought fridge, drier, washer, and 55' tv from best buy almost 2 months ago and delayed by delivery to this past Saturday. Best Buy warehouse person called on Friday night and told to expect delivery around 10am. So I'm sitting in my house with no tv or food and waiting and waiting... Its 12pm so I call Best Buy and lady tells me my stuff is in transit and should arrive shortly. So I continue to wait and wait... Its 4pm and I'm hungry as hell... I called back Best Buy and asked their customer service rep what the heck is going on... He said warehouse manager will cal me soon... I was like ok. So Best Buy warehouse managers calls me back and tells me that one of my family members cancelled my delivery with them on Friday... I exploded... I live by my fuging self... There are no other family members... He was lying to my face after he completely screwed my whole day up. I yelled at his and called him a liar, he said they won't be able to deliver my stuff until mid next week... I was like wtf? I ordered 60 days ago so I told him I'm going back to best buy and getting a refund and I will buy all this stuff hhgregg across the street... Its 7k worth of stuff. He freaked and said he can deliver this stuff to my house at 12pm on Sunday... Only date that available... I agreed. Thing is... I spent $100 on panthers tickets so I completely missed the game yesterday. I'm also Best Buy silver member... I'm not spending another penny over there. The only reason I went through is because I need appliances bad. Btw, the fridge I paid $3k for came in faulty so I had to go back to best buy and they said they can't help me so I had to call manufacturer today to order parts for my brand new fridge. So that was my weekend...

#2 thefuzz

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Posted 12 November 2012 - 04:22 PM

I would be writing a letter, and demanding a response.

#3 Guest_Super_Freak_*

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Posted 12 November 2012 - 04:23 PM

A strongly worded letter.

#4 Doyle

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Posted 12 November 2012 - 04:28 PM

It doesn't sound like this whole house thing is working out for you.

#5 Chimera

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Posted 12 November 2012 - 04:29 PM

always go with hhgregg. seriously

#6 catfang

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Posted 12 November 2012 - 04:29 PM

I avoid Best Buy like the plague, esp. for big ticket items.

#7 ARSEN

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Posted 12 November 2012 - 04:31 PM

I ordered poo load of stuff from Ashley furniture and they arrived right on time and I had 0 issues.

#8 Zod

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Posted 12 November 2012 - 04:35 PM

Would never buy an appliance from best buy.

Sears and Lowes

#9 Guest_Super_Freak_*

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Posted 12 November 2012 - 04:40 PM

Best Buy is for Games yo.

#10 Scrumtrilescent

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Posted 12 November 2012 - 05:04 PM

Some people shouldn't be home owners.



I think we've been here before...

#11 Mother Grabber

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Posted 12 November 2012 - 05:18 PM

where the fug did you put a 55 foot TV! Holy poo!

#12 Niner National

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Posted 12 November 2012 - 05:58 PM

For $3000 I hope that fridge cleans itself and cooks dinner.

#13 CCS

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Posted 12 November 2012 - 06:23 PM

I've never stepped a foot inside of a Best Buy. True story.

#14 ladypanther

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Posted 12 November 2012 - 07:03 PM

That sucks. I would be sending a letter to the CEO.

#15 ARSEN

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Posted 12 November 2012 - 07:20 PM

The fridge was not my choice. My wife to be wanted the best thing lol...

Funny thing is... My brother in law and best buy cfo are buddies but I will not bother him over this nonsense. I will write an email to best buy tho.


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