They make a few decent points, but I think they're unrealistic about a lot of stuff.
It's funny that the Observer made such a big deal of Kalil's letter, but this one doesn't merit a mention.
There are several very legitimate thoughts in the 'letter' and, for the most part, is pretty well written.
Kalil's ad was paid for by him and put on a full page in the Observer, and he's not a business executive. If what this letter says is true and a group of "business executives" wrote it, why didn't they pony up the cash to put it on a full page like Kalil did?
A friend of mine, also a charter PSL owner named Dave, wrote a letter to JR several years ago. He was not happy with the direction of the team and made it known to JR. Dave didn't go into any of the business aspects of the team, he was simply miffed by personnel decisions (this was during the Seifert era). Jerry Richardson called Dave and asked him to have lunch with him in a downtown Charlotte restaurant, to which Dave gladly accepted and they met, ate and talked.
I have spoken with Jerry Richardson myself several times over the years as, before his heart transplant, he made it a point to stop by our tailgate a couple times each season. I don't agree with his business/team principle and I'm no longer a PSL owner, as of a few weeks ago. But I will tell anyone who asks that I have the utmost respect for the man who takes the time to individually meet and talk with those who ask.
The author(s) of this letter could have signed it and could have asked to meet with the man and I'm about 100% certain he would reach out to them. All they had to do was nut up. I'm not really inclined to believe this was written by anyone other than a handful of pissed off PSL owners- not necessarily "business executives."