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Windows XP3 + Final Fantasy XI = headache

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I was just wondering if anyone else has had a problem loading games on Windows XP with Service pack 3?? I have been trying to load FFXI on my second computer and i can not get it too load.. Keeps Saying somthing about the installation package in not valid. I looked this up On the Web and got Error Code 1620...

I am computer literate not a computer genius so if any body has suggestions on wth is wrong ......put it in simple terms...i found some things on the web but they are in japennese to me..

Thanx for any help

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