Jump to content
  • Welcome!

    Register and log in easily with Twitter or Google accounts!

    Or simply create a new Huddle account. 

    Members receive fewer ads , access our dark theme, and the ability to join the discussion!

     

Wireless help


charlotte49er

Recommended Posts

I have TWC Road Runner modem that i then have conncted to an older Linksys wireless router. at least I have had to unplug the router and let it reboot because it seems to "lock up" and stop the internet.

The last 4 days this has happened at least 12+ times a day! So I bought new TRENDnet wireless router. I have followed the instruction 4-6 times. I get almost to the end and the on screen instruction tell me that the modem needs to reboot. So I click on reboot like it says. Sometimes it gives me an error msg, and sometimes it says reboot successful.

When I get all the way through set up and I'm done. No internet.

I got frustrated and went back to the old Linksys. Today it was worse. The internet must have gone up and down at least 20+ times. I called TWC and they reset my modem. They also said that they show no service interuption. I disconnected my router and direct connected my computer right to my TWC modem. Still the internet goes up and down, yet all the lights on the modem stay on!

After twc reset my modem, I reconnected my Linksys wireless router. Now that doesn't hane any internet at all. I have defragged, ran my virus scan, cleaned up my garbage files, nothing has helped. The internet keeps going up and down. With the router directly connected to my computer at least when it goes up and down, I don't have to reset the modem after about 5 minutes the internet comes back.

Any suggestions? BTW, I'm running Windows 7 & IE8. Maybe I should try the Beta version of IE9?

Link to comment
Share on other sites

Try Firefox. Don't install the IE9 Beta, actually I would have told you not to install IE8 either ;) How does your Internet work if you use an ethernet cable (by pass wireless).

The way TWC cable modems and their DHCP works, you will need to restart the cable modem before hooking up a new device to it (computer, wireless router, firewall, etc.).

Link to comment
Share on other sites

I had the same situation with Time Warner. And I did plug my laptop directly into the cable modem and it still had problems. Time Warner said it was my laptop. I said, but it works fine at work and we don't show any problems with the router.

So I got frustrated, unplugged the modem, and called them back. They said they couldn't see the modem, and I said (innocently) well its plugged in but all the lights are out. They replaced it, and the replacement worked like a charm. :)

Link to comment
Share on other sites

run a cable directly into the cable modem to your PC and see if anything changes. Thats an easy way to see whats up.

This could also be something with authentication...I have DSL now and its a lot harder than cable modem

Cable modems don't use authentication like DSL does.

Oh yeah, I forgot to put this earlier, TWC sucks! I can't wait to get rid of them at my company.

Link to comment
Share on other sites

I had the same situation with Time Warner. And I did plug my laptop directly into the cable modem and it still had problems. Time Warner said it was my laptop. I said, but it works fine at work and we don't show any problems with the router.

So I got frustrated, unplugged the modem, and called them back. They said they couldn't see the modem, and I said (innocently) well its plugged in but all the lights are out. They replaced it, and the replacement worked like a charm. :)

I am soooo sick and tired ot TWC! I called them again today and they said the same thing that they did yesterday! "We don't see a problem with your modem." It's up now, but wait 5 minutes and it will be down again!

TWC said yesterday that they would monitor my line for 14 hours and see what's going on. When I asked them if they did, the guy said, I don't see any problems. My desk top is now wired directly into the modem, no wireless router in between. And it still goes up and down. The strange thing is, the lights stay on when it stops working.

Here I go again, it just stopped working! Now it's back up! Ever since they started doing construction down the street, I have had problems. 10 minutes ago, every time I tried to log into this site, it would say that I have to register! TWC is down again! Just in the short time I am typing this!

Now it's back up. They are going to send a tech out tomorrow morning. Every other month I have a TWC tech at my apartment. If it isn't for the internet, it's for my digital cable! I'll be so happy to finally get moved!

Link to comment
Share on other sites

I am soooo sick and tired ot TWC! I called them again today and they said the same thing that they did yesterday! "We don't see a problem with your modem." It's up now, but wait 5 minutes and it will be down again!

TWC said yesterday that they would monitor my line for 14 hours and see what's going on. When I asked them if they did, the guy said, I don't see any problems. My desk top is now wired directly into the modem, no wireless router in between. And it still goes up and down. The strange thing is, the lights stay on when it stops working.

Here I go again, it just stopped working! Now it's back up! Ever since they started doing construction down the street, I have had problems. 10 minutes ago, every time I tried to log into this site, it would say that I have to register! TWC is down again! Just in the short time I am typing this!

Now it's back up. They are going to send a tech out tomorrow morning. Every other month I have a TWC tech at my apartment. If it isn't for the internet, it's for my digital cable! I'll be so happy to finally get moved!

The thing is, they are just pinging the IP address of the cable modem. Ping is a dumb protocol and doesn't really give you an accurate reading if something is working or not. You need to request your trouble ticket to be escalated past the Help Desk.

Link to comment
Share on other sites

Just log into their router, change the password and make it yours.

<<<<<<rep plz

It's slower and besides that doesn't help my desk top computer.

Another thing that I did fix. I was running the 2011 version of TWC Computer Associates anti-virus software. I had just downloaded the 2011 version from the 2010 about the same time I started having all this router & modem problems. So now I have dumped that and installed AVG Antivirus. I will see if that helps any.

Link to comment
Share on other sites

You also could be having signal strength issues... Especially if TWC has done any work to do in the area lately...

They had to put an amp on our house at one time, and then forgot it was there once they added lines on the road and boosted the signal...

This caused the digital signal coming through my lines to be too powerful, and it messed up our digital boxes, and caused our modem to crap out at random intervals...

You can exchange your modem any time at a local TWC site btw... Just take it in and tell them it stopped working... We've had to do that in the past as well with dead/dying modems...

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.


  • PMH4OWPW7JD2TDGWZKTOYL2T3E.jpg

  • Topics

  • Posts

    • The team wore down and shots stopped falling.  Ball, Miller and Kon have to play well.  At least 2 of the 3.  2/16…0/6. That ain’t gonna cut it.     If Bridges and White are the only ones hitting from 3, it’s not gonna go well.  The 3’s make Moose and Kalk work.  No 3’s it gets too crowded for them with all the bodies crashing the boards.    (Kalk needs to add strength, something awful tho.)
    • Was at the game and NYCFC honestly outplayed CLT the whole way.  Khalina and Zaha carried the team.  Zaha's wife on IG making it sound like he's gone come July. They're going to have to pay him or find a big time replacement because the team looks like pretty lost without him.
    • No one's saying LaMelo has no blame we're responding to you acting like he's the reason they lost. The scapegoating and blaming the teams woes on his personality is where it's like Cam Newton all over again. It was a failure on multiple fronts and primarily Lee's. Dude said ON AIR pregame that they had to protect the paint and if that was his gameplan going in he couldn't have botched it more. As the commentators said Ball's a rhythm guy and Orlando was preventing him for getting any kind of flow going. I'm a normie watching on TV and said they needed to bait them into fouling to combat that. They didn't even try until the 2nd half when it was too late. I think it's fair to expect the star to overcome whatever but LaMelo was not the problem in that game and he's not what is holding the team back. He's the only reason they're flirting with being a great team. I kinda put the center play on Lee too. Moose is great until he's up against a big who can body him. We've always known that and that's what Kalkbrenner is for. I don't know if it would have changed much but Kalkbrenner should have had more minutes than him.  And moving forward with the center position, I just think it's the time to trade Diabate while his stock's high and that's not an indictment of his game. He's like an evolved combination of Biyombo and PJ. He's a great rim protector and the strength issue is just what you're going to have to deal with if you want that. But Kalkbrenner is perfectly capable of protecting the rim and we gotta get away from the undersized centers or it'll always be a problem for us.
×
×
  • Create New...