Time Warner Cable..

[Awesomeness!!]

So I get home from practice this morning, tired and hungry, I turn on my TV only to get a black screen. I reset the Cable box, because thats always the problem, only for it to get stuck on E-13 for about an hour. I google "E-13" and get a bunch of Bullshit about turning it off, turning it back on etc. I leave the house for a few hours, come back, and my fuging TV is still blank. I finally call TWC, only for them to tell me I have to call another number for tech support. Notice, they didn't pass me along, or transfer me, I had to call another number. After "talking" to about 78 robots, and learning that we owned like 100 dollars, and if we didn't pay by the 15th they would come and take our poo, they finally get me to a human being. Wouldn't you know it, the person I get must still be in the process of learning English, or doesn't know any at all because after every word she said, I had to mentality process what the fug she had just said. Why in the hell do they give these people these kinds of jobs? I thought I had pressed 1 for English? Anyway She asks if I had reset the Box, and I told her yeah, like 4 hours ago. She told me to do it again, and wait. I turn it off, and she actually puts me on hold, I have to listen to Lady Gaga for a few mins, then she switches back to me and asks me if it was working now. I hope her I still had the E 13 error. She switches again, and after a few mins switches back to me, and tells me that they have to send a technician out.............Thursday. They are absolutely horrendous....hell by Thursday, this shitty piece of equipment known as my Cable Box might actually decide to come on..............might..

[Davidson Deac II]

Had a similar problem with Direct TV. Many of the channels were out for most of the weekend. I reset the box on one of my TV's and it didn't come back for a couple of hours. Called them and they blamed it on the snowstorm. Its working ok now, but hard to believe 6 inches of snow could cause that many problems with it.

[Awesomeness!!]

I doubt it was the snow. We only got 2,3 inches here, and the Internet, phone, and regular cable works fine. Its their incompetence.

I might be stuck with this retardedness after Basic and AIT and my duty station....but there is always hope I guess..

[Ja Rhule]

fug TWC... the second AT&T Uverse came to Charlotte I switched from TWC... The problems I had with them were insane... just a terrible company overall. Switched to AT&T Uverse and love it! They installed everything for free plus gave me $400 gift card with free HD. They called me 1 month later offered 100 extra channels for $10 a month, plus they dropped our bundle total by $40 a month with just one phone call... We pay $120 a month for phone/350 channels HD/ 12mb internet

[pstall]

still no u verse in my part of CLT. anytime you call 800 anything, ALWAYS choose the Spanish option. You should know enough espanol to get them to route you back to an English speaker.

[Kevin Greene]

Satellite FTW.

[Skew]

So I get home from practice this morning, tired and hungry, I turn on my TV only to get a black screen. I reset the Cable box, because thats always the problem, only for it to get stuck on E-13 for about an hour. I google "E-13" and get a bunch of Bullpoo about turning it off, turning it back on etc. I leave the house for a few hours, come back, and my fuging TV is still blank. I finally call TWC, only for them to tell me I have to call another number for tech support. Notice, they didn't pass me along, or transfer me, I had to call another number. After "talking" to about 78 robots, and learning that we owned like 100 dollars, and if we didn't pay by the 15th they would come and take our poo, they finally get me to a human being. Wouldn't you know it, the person I get must still be in the process of learning English, or doesn't know any at all because after every word she said, I had to mentality process what the fug she had just said. Why in the hell do they give these people these kinds of jobs? I thought I had pressed 1 for English? Anyway She asks if I had reset the Box, and I told her yeah, like 4 hours ago. She told me to do it again, and wait. I turn it off, and she actually puts me on hold, I have to listen to Lady Gaga for a few mins, then she switches back to me and asks me if it was working now. I hope her I still had the E 13 error. She switches again, and after a few mins switches back to me, and tells me that they have to send a technician out.............Thursday. They are absolutely horrendous....hell by Thursday, this pooty piece of equipment known as my Cable Box might actually decide to come on..............might..

Lady Gaga is overrated.

[bleys]

fug TWC... the second AT&T Uverse came to Charlotte I switched from TWC... The problems I had with them were insane... just a terrible company overall. Switched to AT&T Uverse and love it! They installed everything for free plus gave me $400 gift card with free HD. They called me 1 month later offered 100 extra channels for $10 a month, plus they dropped our bundle total by $40 a month with just one phone call... We pay $120 a month for phone/350 channels HD/ 12mb internet

TWC is a piece of poo.. I hate it for anyone who thinks otherwise.. lol

I have AT&T.. and it's great...

[TarPanther9180]

I hate all of them. The lesser of the evils is DirecTV

[Kettle]

i'm looking seriously at installing an HD antenna outdoors, and saying fug em all! that would get me almost all the channels i watch most of the time, and the others I can watch online at my leisure. i hate paying a hundred bucks a month for something I don't even use that much.

[blackcatgrowl]

See my other thread a few months ago about the pooty service Time Warner offers.

I canceled my Cable TV back in October and got Netflix and a set of bunny ears.

Best damn decision I have ever made with my entertainment dollar. Not only did I save about $65 a month, but have been able to watch all manner of shows and movies I'd only heard of and wanted to watch, but didn't want to cough up money to rent it, or buy it. For example, I finally watched the entire Firefly series and Serenity for the first time with it... cool show... worth a watch for free. I think when I get some time I'll watch the live action G.I. Joe. Oh... and I'll fire up Iron Man 2 soon. All stuff I missed in the theater.

Yeah... live TV kinda sucks because if the weather is bad, we get pixelation... but Netflix has been SOOOOOOOO much better than cable.

Now... I did kill a router since we got Netflix... but it was about 6 years old, and probably would have died sooner or later anyhow.

[bleys]

one of the better setups if you go no cable is setup a network with your xbox/ps3 to your computer's hard drive.. download all the TV show's dvds, movies, etc.. without netflix and watch everything on your TV..

[iamcline]

I've been engaged in a non-stop dogfight with Time Warner Cable ever since the day they installed it here. Unfortunately they are on my only option. :-(

[zebrainz]

Had a similar problem with DirecTV. Many of the channels were out for most of the weekend. I reset the box on one of my TV's and it didn't come back for a couple of hours. Called them and they blamed it on the snowstorm. Its working ok now, but hard to believe 6 inches of snow could cause that many problems with it.

Had the same issue in SW Charlotte on Christmas night. No signal on sat 1 or 2. Went out with a broom early Sunday morning, wiped off the 1/2" of snow that had accumulated on the bottom half of the disc and the signal came back immediately (it was still snowing at the time).

Note: I've always had signal troubles when the pink line (TheWeather Channel Interactive map) that denotes the change from rain to snow moves past, almost as bad as severe thunderstorms. It seemed to hover just below my area (think of a line from Lake Wylie to Pineville) for most of Christmas night.