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Some time in the last several months, Windstream decided to...

Jase

By Jase,
in Huddle Lounge

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Jase Apprentice

Jase

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Downgrade my internet speed from 3 Mbps to 385 kbps. I am steaming mad. They will be hearing from me tomorrow. I had been wondering why videos and such were loading so slowly.

What makes them think they can do this when I'm paying for 3 mbps? Anybody have a similar experience? :mad::mad::mad::mad:

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Jase Apprentice

Jase

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After doing a little research, and doing a factory reset on my modem and reactivating my DSL settings, I'm back up to a respectable 2.5 mbps.

Don't know who ratcheted down my speed, but it wasn't me.

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Jase Apprentice

Jase

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I don't really understand the way DSL modems work, but the modem's max throughput shouldn't have been set at 385 kbps no matter how you slice it.

<< Still mad, might leave windstream if they can't give me a valid explanation in a bit.

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