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Girlfriends computer is running really slow, need some help.


thefuzz

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As stated above ..

Spybot

AVG

Malware bytes

De-frag the computer

Go through it with her find out what she uses and doesn't and delete as needed etc.

If none of that works usually when you start the comp it will have a prompt for System recovery , use that and it will return the computer to out of the box status for the most part.

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It's an old desk top that is seriously slow. Probably malware/virus/spyware, etc.

Do you guys know of any cheap or free software that I can download or purchase to help out.

She is about to drive me crazy with it.

Oh in case someone hasn't mentioned it, check how much memory you have. Computers get slow if they get low on memory. Her iTunes might be clogging it up or something...

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gotta say just because you make her, and you, sound ignorant about computers...

when is the last time a disc cleanup and disc defragment were done? those help a lot, and if she is using the machine heavily they should be done regularly.

This. Before you do any of the malware stuff.

After, I agree with those that said download AVG and perhaps adware as well. They are both free, and will block most malware and viruses. As long as you are not using your pc for business, ie its not critical, that should be sufficient.

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This. Before you do any of the malware stuff.

After, I agree with those that said download AVG and perhaps adware as well. They are both free, and will block most malware and viruses. As long as you are not using your pc for business, ie its not critical, that should be sufficient.

if it's an old computer it's nearly guaranteed that it has malware. Malwarebyte's program isn't complicated like Hijack this or anything, he won't mess anything up. Thinking about what the average person uses their computer for when they find it's performance lacking it's usually from the everyday tasks that the hard drive doesn't really involve. The CPU and Memory are probably being pushed to the limit. That's probably from malware.

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if it's an old computer it's nearly guaranteed that it has malware. Malwarebyte's program isn't complicated like Hijack this or anything, he won't mess anything up. Thinking about what the average person uses their computer for when they find it's performance lacking it's usually from the everyday tasks that the hard drive doesn't really involve. The CPU and Memory are probably being pushed to the limit. That's probably from malware.

Sure, but you don't have to download anything to do the disk clean and defragment. Do that first, then the Malware.

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what are the specs of the PC and what is she using it for?

I would do all the other stuff now, defrag the disk, system update, delete programs and other garbage. Delete the stuff before defragging.

Memory upgrades are cheap and easy. Usually the culprit for the average person. But like I said don't spend too much money on a jalopy.

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FWIW

After having looked into all of the aforementioned products I installed Microsoft Security Essentials on our 40+ corporate laptops and haven't had a problem since.

http://www.microsoft.com/en-us/security_essentials/default.aspx

Its free & reasonably highly rated - well except for the haters who would bitch about it if M$ invented Star Trek like teleporters.

MSE is great. We have the enterprise version running on close to a thousand machines and it's held up well.

Edit: That would be Microsoft Forefront

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