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What should I do? Car/money question

Hotsauce

By Hotsauce,
in Huddle Lounge

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Hotsauce Explorer

Hotsauce

Posted
Posted

So my wife drives a 2011 GMC Acadia we bought new in 2011. In the past couple of months while she is driving, all of the error/check engine lights come on, and the car just dies. She usually has our two kids (toddler and baby) and we live in ATL, so it always does in rush hour traffic.

I have taken it to the GMC dealer to be fixed 3 times now and they have no idea what's wrong with it and every time in pick it up they said they "think they fixed it, but have no way of knowing and can't promise me it won't happen again".

I am not comfortable with my wife driving a car, because it is dangerous and unpredictable.

Lemon laws are typically only good for 2 years after purchase, so we are screwed there.

The factory warranty is fixing to expire, so we are screwed there.

We owe $16,000, and KBB says we could get around $21,000

I would hate to have to buy another car, but feel like I have no choice.

Thoughts?

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heel31ok Mentor

heel31ok

Posted
Posted

So my wife drives a 2011 GMC Acadia we bought new in 2011. In the past couple of months while she is driving, all of the error/check engine lights come on, and the car just dies. She usually has our two kids (toddler and baby) and we live in ATL, so it always does in rush hour traffic.

I have taken it to the GMC dealer to be fixed 3 times now and they have no idea what's wrong with it and every time in pick it up they said they "think they fixed it, but have no way of knowing and can't promise me it won't happen again".

I am not comfortable with my wife driving a car, because it is dangerous and unpredictable.

Lemon laws are typically only good for 2 years after purchase, so we are screwed there.

The factory warranty is fixing to expire, so we are screwed there.

We owe $16,000, and KBB says we could get around $21,000

I would hate to have to buy another car, but feel like I have no choice.

Thoughts?

 

no brainer, you have the answer already.

 

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Bronn Contributor

Bronn

Posted
Posted

Have you had the engine control module (ECM) checked at a GMC dealership? It sounds like yours has gone or is going bad and it should be covered if you still have warranty.

If it isn't that, I'm not sure why they can't figure it out? It sounds like they are giving you the runaround while your warranty expires.

You can't really sell it for KBB value if it has major problems like that.

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Guest

Posted
Posted

So my wife drives a 2011 GMC Acadia we bought new in 2011. In the past couple of months while she is driving, all of the error/check engine lights come on, and the car just dies. She usually has our two kids (toddler and baby) and we live in ATL, so it always does in rush hour traffic.

I have taken it to the GMC dealer to be fixed 3 times now and they have no idea what's wrong with it and every time in pick it up they said they "think they fixed it, but have no way of knowing and can't promise me it won't happen again".

I am not comfortable with my wife driving a car, because it is dangerous and unpredictable.

Lemon laws are typically only good for 2 years after purchase, so we are screwed there.

The factory warranty is fixing to expire, so we are screwed there.

We owe $16,000, and KBB says we could get around $21,000

I would hate to have to buy another car, but feel like I have no choice.

Thoughts?

 

You need to take it to another dealer then.  Or call the area rep and start bitching.  You gotta shake the tree sometimes. 

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h0llywood Collaborator

h0llywood

Posted
Posted

You're correct about the Lemon Laws only covering you for the first 2 years or 24,000 miles so that isn't even an option anymore.

 

However what is your warranty? 3-5 years, 36,000 - 75,000 miles?

 

Given the problem was first diagnosed during the warranty period, if it still persists after the warranty expires, they never resolved the issue so they should be on the hook for repairing the original problem.

 

I agree with what has been said above to go and ruffle a few feathers. It is always good to go to corporate with the name of the person you are dealing with at the dealership. That should light some fire in them.

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cookinbrak Grand Master

cookinbrak

Posted
Posted

So my wife drives a 2011 GMC Acadia we bought new in 2011. In the past couple of months while she is driving, all of the error/check engine lights come on, and the car just dies. She usually has our two kids (toddler and baby) and we live in ATL, so it always does in rush hour traffic.

I have taken it to the GMC dealer to be fixed 3 times now and they have no idea what's wrong with it and every time in pick it up they said they "think they fixed it, but have no way of knowing and can't promise me it won't happen again".

I am not comfortable with my wife driving a car, because it is dangerous and unpredictable.

Lemon laws are typically only good for 2 years after purchase, so we are screwed there.

The factory warranty is fixing to expire, so we are screwed there.

We owe $16,000, and KBB says we could get around $21,000

I would hate to have to buy another car, but feel like I have no choice.

Thoughts?

 

Take it to the Cadillac place, or another GM dealership. Tell them what's going on.

 

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