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Restaurant Complaint Letter

Panthro

By Panthro,
in Huddle Lounge

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Panthro Community Regular

Panthro

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My dad leaves around 4-5 bucks no matter the bill. I always leave more money, after he gets up, whenever we eat out and he pays. It's embarrassing.

My dad gives 15% on food more for drinks. He says the cost of foods gone up so the tip increases along side it.
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the butch Newbie

the butch

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i mean, a quesadilla, fries, and chicken fingers doesn't exactly sound like you're at ruth's chris. so if it comes out a little bad one night, then i would let it slide. after all, you mention that this place is usually spot on. some restaurants make mistakes. as for the server, adding gratuity on a 4-top is ridiculous. in fact, adding gratuity on anything less than a dinner party of 20+ is ridiculous. i would have said something right then and there. sending a letter after the fact makes you come off as a passive aggressive snot. i would let it slide, restaurants [and servers] have off nights. seems like it happened to you.

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thunderraiden Veteran

thunderraiden

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i mean, a quesadilla, fries, and chicken fingers doesn't exactly sound like you're at ruth's chris. so if it comes out a little bad one night, then i would let it slide. after all, you mention that this place is usually spot on. some restaurants make mistakes. as for the server, adding gratuity on a 4-top is ridiculous. in fact, adding gratuity on anything less than a dinner party of 20+ is ridiculous. i would have said something right then and there. sending a letter after the fact makes you come off as a passive aggressive snot. i would let it slide, restaurants [and servers] have off nights. seems like it happened to you.

A 20+ top for grat? R u crazy?? 4 is ridiculous but 8 is reasonable only for the simple fact your other tables are probably getting thier service reduced by the ppl in the 8 top.

Not to mention on top of that the entire night of damage that would ensue if the 8 top stiff you because the person paying the bill also went shopping for shoes on the same day and decides to save money via the tip

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PhillyB Grand Master

PhillyB

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adding that gratuity option is completely idiotic. it's downright insulting, really, though i understand why they do it... a couple jackasses not tipping can make you pretty desperate to clue them in.

for a four-top though? good lord. if you've got a twenty-top or something massive that's going to suck up two hours of your time i can forgive that, because if you get a bunch of douches that don't tip your day could be shot completely.

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ChefAdam Newbie

ChefAdam

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Where I work we clearly state on the menu that parties of 8 or more will receive a service charge. Never heard of a 4top getting it. I have that some places are adding "service" charges on to menu to make up for the rising food cost. Its not illegal but it is probably not moral or ethical. Place I used to work at charged a "take-out fee". Seemed shady to me.

It could be the waitress is trying to bump up her own tips or the place is trying to make money where they can.

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Panthro Community Regular

Panthro

Posted
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i mean, a quesadilla, fries, and chicken fingers doesn't exactly sound like you're at ruth's chris. so if it comes out a little bad one night, then i would let it slide. after all, you mention that this place is usually spot on. some restaurants make mistakes. as for the server, adding gratuity on a 4-top is ridiculous. in fact, adding gratuity on anything less than a dinner party of 20+ is ridiculous. i would have said something right then and there. sending a letter after the fact makes you come off as a passive aggressive snot. i would let it slide, restaurants [and servers] have off nights. seems like it happened to you.

It's a better place than an Outback but lower than a Ruth Chris. We averaged $20 per person.
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Darth Biscuit Mentor

Darth Biscuit

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I compliment and tip heavy for good service, and I ask for the manager for bad service. I would not stiff a server a tip, but if they're rude or suck they only get 15% and I'll talk to the manager about it. I'm pretty low maintenance too, but if you can't do the basics of your job, get another one.

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