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Sorry for the delay on Previous Game Under Review

TheCasillas

By TheCasillas,
in Carolina Panthers

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TheCasillas Grand Master

TheCasillas

Posted
Posted

Hey everyone, not sure what is going on with my NFL+ but it appears I am just not getting access to the Panthers All-22. I can see every game but the Panthers All-22. Maybe the Panthers brass shut me down for pointing out our flaws and other team's were using the intel. Kidding. 

 

In all seriousness, if there is any All-22 vets out there, do you know whats going on or any other options? I just go to plus.nfl.com sign in and then click the A-22 version of our games... any help would be welcome. Here is what I see: 

image.thumb.png.c8656b98c6984425d8d62836efa3d89b.pngort

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Oldschool Leroy Experienced

Oldschool Leroy

Posted
Posted

NFL Support <[email protected]>

9:34 AM (3 minutes ago)
 
 
cleardot.gif
cleardot.gif
to me
cleardot.gif
 
 
 
 
 
 
## Please do not write below this line ##

Hi,

This is to confirm that we’ve successfully received your request and your support ticket# (705814) will be reviewed by our friendly Customer Success Specialists.

To add additional comments, reply to this email.

Thank you!

This email is a service from NFL Support. Delivered by Zendesk.
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TheCasillas Grand Master

TheCasillas

Posted
  • Author
Posted
42 minutes ago, Oldschool Leroy said:

NFL Support <[email protected]>

9:34 AM (3 minutes ago)
 
 
cleardot.gif
cleardot.gif
to me
cleardot.gif
 
 
 
 
 
 
## Please do not write below this line ##

Hi,

This is to confirm that we’ve successfully received your request and your support ticket# (705814) will be reviewed by our friendly Customer Success Specialists.

To add additional comments, reply to this email.

Thank you!

This email is a service from NFL Support. Delivered by Zendesk.

let me know what you hear back

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Icege Grand Master

Icege

Posted
Posted

I've had so many issues with NFL+, dating back to whatever it was previously called.

It constantly doesn't recognize my subscription. I've used it on my phone one day, and the next they want me to pay for it again. When I attempt to, it says I already have the service only to take me back to the games but unable to watch them.

Which reminds me, I gotta respond to the support ticket I put in with them. I've cleared cache, restarted, switched browsers, you name it. It's always a poo show. Whoever did their backend work must have hated the NFL.

Still no All-22 fwiw

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AlphabetsEnd Rising Star

AlphabetsEnd

Posted
Posted

No apologies needed! Still looking forward to your perspectives. I've given the last game 3 reviews on Condensed so curious what you'd see that I missed or viewed differently. 

NFL+ is a challenge. I was surprised, honestly, that any of the condensed games have been available after my experiences with GamePass last season. 

As for the last game, weren't there technical issues at the stadium and with Fox? No first down overlay, etc.

Is it possible they lost the ALL-22? Or, maybe you're right - it's a conspiracy to suppress your reviews!

 

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onmyown Grand Master

onmyown

Posted
Posted
1 hour ago, kungfoodude said:

Well this was my support ticket.

Screenshot_20220929_134853.thumb.jpg.ad69fd23341d548f95c0e1700fd46390.jpg

lol nice

i did something like that once and my email suspiciously got signed up for some Jesus freak virus newsletter that I still get…like 5 a day… and it always gets through the filters

i had to make a new email but go back to it every now and then for the link when someone pisses me off and I have their email

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Oldschool Leroy Experienced

Oldschool Leroy

Posted
Posted

HERE IS THE RESPONSE I RECEIVED.  

 

Hi there,
 
Thanks for writing in! My name is Mat Dann from NFL Support.
 
We understand that you are looking for the Coaches Film. We're here to help!
 
I have confirmed that you have the NFL+ Premium and should be able to access the Coaches Film.
 
To access this, follow this steps:
 
  1. Navigate to the Scores section on NFL.com.
  2. Select the game you wanted to watch.
  3. You will then have the option to access the Coaches Film on the next page.
 
Note: Coaches Film will be available between 24-48 hours after the game ended.
 
For reference, you may also check this Help Center page.
 
I hope this helps. If you have any other concerns, please let us know.
 
Best,
 
Mat Dann
NFL Support Team
 

Some of your questions may have already been answered. Visit our Help Center by clicking the image below:

 

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Fright Mentor

Fright

Posted
Posted
2 minutes ago, Oldschool Leroy said:

HERE IS THE RESPONSE I RECEIVED.  

 

Hi there,
 
Thanks for writing in! My name is Mat Dann from NFL Support.
 
We understand that you are looking for the Coaches Film. We're here to help!
 
I have confirmed that you have the NFL+ Premium and should be able to access the Coaches Film.
 
To access this, follow this steps:
 
  1. Navigate to the Scores section on NFL.com.
  2. Select the game you wanted to watch.
  3. You will then have the option to access the Coaches Film on the next page.
 
Note: Coaches Film will be available between 24-48 hours after the game ended.
 
For reference, you may also check this Help Center page.
 
I hope this helps. If you have any other concerns, please let us know.
 
Best,
 
Mat Dann
NFL Support Team
 

Some of your questions may have already been answered. Visit our Help Center by clicking the image below:

 

Get auto hot keyed lmao... love how they blatantly ignore that it's JUST the panthers game you can't see... lazy ass customer support smh.

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TheCasillas Grand Master

TheCasillas

Posted
  • Author
Posted
3 minutes ago, Oldschool Leroy said:

HERE IS THE RESPONSE I RECEIVED.  

 

Hi there,
 
Thanks for writing in! My name is Mat Dann from NFL Support.
 
We understand that you are looking for the Coaches Film. We're here to help!
 
I have confirmed that you have the NFL+ Premium and should be able to access the Coaches Film.
 
To access this, follow this steps:
 
  1. Navigate to the Scores section on NFL.com.
  2. Select the game you wanted to watch.
  3. You will then have the option to access the Coaches Film on the next page.
 
Note: Coaches Film will be available between 24-48 hours after the game ended.
 
For reference, you may also check this Help Center page.
 
I hope this helps. If you have any other concerns, please let us know.
 
Best,
 
Mat Dann
NFL Support Team
 

Some of your questions may have already been answered. Visit our Help Center by clicking the image below:

 

jfc. thanks for nothing nfl supprt.

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